How long does it usually take to complete a design?
The design process generally takes anywhere from 7-14 days, depending on how quickly correspondence between the designers and the client is made.

What info do you need from me?
We will send you a questionnaire for you to fill out before the design process takes place.

When will you begin on my design
We will notify you about where you are in our que as well as give you a projected start date after we have received your completed questionnaire.

What kind of templates do you offer?
See our templates page.

Do you customize existing templates?
Yes, we can customize templates that you find on the web, or a design that you are currently using. These kinds of customizations cost $20.

What is a Favicon?
Favicon is short for "favorite icon". It is a 16x16 image that is shown inside the browser's bookmark menu. For instance, Google's favicon is a small, purple "g". Favicons add a professional touch to your website and is a great way to brand your business.

Why isn't my Favicon showing up?
Favicons do not always appear immediately. Give it some time (sometimes even 24 hours) and refresh your page (hit "Ctrl+F5"). Also, if you are using Internet Explorer (which is notorious for bugs), your favicon may disappear for a time on occasion.

I already have a logo. Can you incorporate it into my new design?
Not a problem.

When do I make the final payment?
When the design is completed, but before installation.

How can I become an affiliate?
See our affiliates page.